At FunOutdoor, we take pride in delivering your outdoor essentials with care and efficiency. Our team processes orders within 1-2 business days, ensuring your gear is packed securely for its journey. Whether you're stocking up on equipment or refreshing your adventure wardrobe, our logistics partners help us maintain reliable delivery standards across all product categories.

Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Domestic shipments generally reach customers within 5-7 business days, while international deliveries may require 10-20 business days depending on customs clearance procedures.

We offer tiered shipping options designed for convenience:

• Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
• Free Shipping (10-15 Business Days): Automatically applied to orders of $60+

Seasonal promotions may temporarily adjust these thresholds - check our homepage for current offers.

Currently serving customers across North America, the European Union, and select Asian countries. We cannot ship to embargoed regions or countries with restrictive import policies for outdoor equipment. During checkout, our system automatically verifies deliverability to your location. For specific country inquiries, please contact our support team before ordering.

Within 24 hours of shipment dispatch, you'll receive an email containing:

• Your unique tracking number
• Carrier-specific tracking link
• Estimated delivery window

Can't locate your tracking information? Check your spam folder or log into your account dashboard for real-time updates.

While we work with reputable carriers, occasional delays occur due to weather, customs, or logistical challenges. If your package exceeds the estimated delivery window by more than 5 business days, please contact [email protected] with your order number. Our support team will initiate a trace process with the carrier and keep you informed throughout the resolution.

International customers should note:

• We declare the actual purchase value on all shipments
• Any applicable duties/taxes are the recipient's responsibility
• Some countries impose restrictions on certain outdoor equipment categories

We recommend consulting your local customs office for specific regulations. Unfortunately, we cannot reimburse customs fees or adjust declared values.