Hey there! We’re the team behind funoutdoor, and honestly, nothing makes our day more than hearing from you. Whether it’s a question about gear, a story from your latest adventure, or even just a suggestion—we’re all ears. Fun fact: our founder still replies to every single email personally. It’s a tradition we’re proud to keep alive.
You’ve got options! Here’s how to reach us:
Prefer typing? Try our Live Chat during business hours—it’s like texting a friend who knows everything about outdoor gear.
Last year, a customer’s email about waterproof backpacks led to our best-selling product line. Crazy, right? That’s why we read every message—even the rants about shipping delays (we feel you, and we’re working on it).
"I wasn’t sure if anyone would care about my tent idea, but they called me to discuss it!"
— Jamie R., customer since 2022
For order issues, mention your order # upfront—it helps us fix things faster. Pro tip: Our team’s extra responsive between 10am-2pm EST. Not that we’ll ignore you other times, but... you’ll probably get a lightning-fast reply.
P.S. If you’re local to Boston, stop by our office! We’ve got coffee, trail mix, and at least one dog (his name’s Summit). Just shoot us an email first so we don’t miss you.
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